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Anyada Limited: Terms and Conditions
These terms and conditions apply to all sales made by Anyada Limited (Registered Number 4262097) (“Anyada”) whose registered office is at Green Lawns, Royston Grove, Pinner, Middlesex HA5 4HF. They apply to the use of the website: www.anyada.co.uk as well as to all sales of wine through orders placed by e-mail, internet, post, fax or telephone.
Orders placed with Anyada will be fulfilled on its behalf by Flagship Wines Limited (whose registered office is at 36 Rowan Close, St Albans AL4 OST (“Flagship”) which will act as Anyada’s agent. The customer’s contract will be with Anyada Limited as supplier. Flagship will organise the dispatch of customer orders from its premises, process credit card payments and manage customer enquiries and services on Anyada’s behalf.
All orders for products are subject to availability and we reserve the right to refuse to accept any order in which case we will have no further obligation to the party concerned. No orders will be accepted from persons under the age of 18 years. Deliveries must be accepted by a person of 18 years old or over. In any case of doubt, proof of age must be presented to the delivery driver.
Orders can be placed by post, telephone, email or online and will be processed once all details required are given; and once payment is received either in cash, by cheque, (once cleared), and by credit card (once authorisation is received). By placing an order with Anyada Limited or its agent, Flagship, the customer is deemed to have read, understood and accepted these terms and conditions.
Payments for orders made by cheque should be made payable to Anyada Limited. Credit card payments will be processed by Flagship on Anyada’s behalf and will appear on customers’ credit card bill as a charge made by Flagship.
Prices are correct at the time of publication and Anyada reserves the right to change them without notice but with notification prior to processing payment for your order. Anyada does not accept any liability for any errors in pricing on the websites, in any price list or leaflet or price ticket or any other media and we make no representation regarding the accuracy or otherwise of the information on the website, in price lists etc.
Prices include duty and VAT unless otherwise stated.
A delivery charge will be added to your order, if applicable, as indicated on the price list, order form or the web site.
We shall endeavour to deliver your goods within 5 working days of your cheque being cleared or your debit/credit card being charged. This will normally be approximately ten days after placing your order. Working days do not include Saturdays, Sundays, or public holidays. Time of delivery shall not be of the essence.
All goods require a signature as proof of delivery. We accept no liability whatsoever for any delivery errors occurring as a result of circumstances beyond our control including but not limited to the activities of the carrier used to deliver the wine from time to time.
Orders may be cancelled within 7 days of receipt by the customer of the product by contacting us on 01727 865309 or 020 8428 4436 or by e-mail to sales@anyada.co.uk by following the returns procedure set out in this paragraph. Following notification of cancellation, the product should be returned to us in its original packaging and in an unused and re-saleable condition. The cost of returning the goods will be the customer’s responsibility.
In the event of a cancellation in accordance with clause 11 above, your bank account or credit card will be refunded with the cost of the goods once they have been received back by Anyada or its agent but not the delivery charge.
In cases where the rejection or cancellation is due to a defect or discrepancy in the order, this must be notified to us as soon as possible. You will not be responsible for the return delivery charge if, following our assessment of the product upon its return to us, we agree that it is faulty or that there was a discrepancy in the order.
All breakages in transit, incorrect goods received, shortages should be notified to Anyada on 01727 865309 or 020 8428 4436 or by e-mail to sales@anyada.co.uk within 48 hours of receipt of the product by the customer.
Anyada is committed to protecting customer privacy and we comply with the data protection laws applicable to the UK. We use the information collected from you to process orders and to provide a more personalised shopping experience.
Depending on the payment method chosen by the customer Anyada and Flagship may collect information on your name, telephone number (daytime), e-mail address and delivery address and credit/debit card number, credit/debit card issue date, credit/debit card expiry date, issue number (debit cards only) and cardholder's statement address. This allows us to process and fulfil your order and to notify you of your order status.
We will not sell or pass on to third parties any of the information that you provide to us. The only exception to this is the delivery information, which we give to our carrier (who delivers and collect our parcels) in order for them successfully to carry out your delivery.
We may monitor customer traffic patterns and usage of the website for statistical and analytical purposes and to help us develop the layout, design and content of the website.
We may also from time to time send you offers for goods or services from Anyada. If you would rather not receive this information, please e-mail us at info@anyada.co.uk
Force Majeure - we have no liability to you for any failure to deliver goods, damaged goods, defects, damage that is caused by an event or circumstances beyond our reasonable control. This does not affect your statutory rights as a customer.
Waiver - the waiver by either party of a breach or default of any of the provisions of this Agreement by the other party shall not be construed as a waiver of any succeeding breach of the same or other provisions nor shall any delay or omission on the part of either party to exercise or avail itself of any right, power or privilege that it has or may have hereunder operate as a waiver of any breach or default by the other party.
Notices - A notice to be given hereunder shall be given in writing and may be delivered personally or by sending it by prepaid first class post or facsimile to the intended recipient’s address given herein or to any other address supplied with reference to and in accordance with this clause to the other party hereto at their address for the purposes of service under this Agreement. Notice delivered personally shall be deemed to have been served on delivery. A notice sent by post shall be deemed to have been served at the expiry of five working days from the date of posting. Where any notice is given by facsimile service of the same shall be deemed to be effected upon receipt of the normal confirmation of receipt.
Invalidity and severability - If any provision of this Agreement shall be found by any court or administrative body of competent jurisdiction to be invalid or unenforceable the invalidity or unenforceability of such provision shall not affect the other provisions of this Agreement and all provisions not affected by such invalidity or unenforceability shall remain in full force and effect. The parties hereby agree to attempt to substitute for any invalid or unenforceable provision a valid or enforceable provision which achieves to the greatest extent possible the economic, legal and commercial objectives of the invalid or unenforceable provision.
Relationship of parties - nothing in this Agreement shall create or be deemed to create a partnership or the relationship of employer and employee between the parties.
Please note that our products and promotions are only available in the United Kingdom.
Entire Agreement - This Agreement constitutes the entire Agreement between us and you and supersedes all prior communications, representations, and agreements either written or oral between the parties relating to the subject matter of this Agreement.
Third parties - No third parties shall have any benefits or rights whatsoever under this Agreement.
Governing law - This Agreement shall be governed by and construed in accordance with English law and the parties hereby agree to submit to the exclusive jurisdiction of the English courts. |
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